Introduction
Welcome to Houston Repo Company. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, contact us, or use our repossession services. We operate primarily in the state of Texas and comply with all applicable U.S. and Texas privacy laws.
Information We Collect
A. Information You Provide Directly
When you use our Contact form, we may collect:
- Your name
- Phone number
- Email address
- Any message or details you provide regarding your repossession request
This information helps us respond to your inquiry and provide service-related communication.
B. Information Collected Automatically
When you visit our site, we automatically collect certain technical data through Google Analytics 4 (GA4) and call tracking tools. This may include:
- Pages viewed and time spent on site
- Device type, browser, and IP address (anonymized when possible)
- Click-to-call and call tracking events
We use this data only to analyze site performance and improve user experience.
How We Use Your Information
Your information is used for:
- Responding to inquiries and service requests
- Understanding how visitors use our website
- Improving our services and communication
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and measure performance through GA4. You can control or delete cookies at any time through your browser settings.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Privacy Rights (Texas Residents)
If you are a Texas resident, you have the right to:
- Request access to personal data we hold about you
- Request correction or deletion of that data
- Opt out of certain data collection practices such as analytics tracking
To exercise these rights, contact us using the information at the bottom of this page.
Data Security
We take reasonable administrative and technical precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies independently.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out:
Or send us a message online — Houston Repo Company | Houston, Texas 77002